Latest Vacancies at Malaysia Airlines

Job SummaryTo ensure all incoming call received through 1-300-88-3000 are answered promptly, efficiently and professionally as per Call Centre Qualitative Standards.

To answer calls from customer professionally and to convert calls to potential sales.
    Matches underlying needs of customer to available product and services.
    Identify customer needs quickly and able to guide and provide relevant information efficiently.
    Be right, intelligent and self driven to learn.

Requirements
    Minimum qualification: Diploma holders or higher qualification with credit in English & Bahasa Malaysia at SPM level.
    Malaysian citizens aged 20 to 35 years old.
    Dynamic, good interpersonal and communication skills
    Pleasant disposition, courteous and efficient in providing personalized service to customers.
    Good command of Bahasa Malaysia and English.  Ability to speak other languages would be an added advantage.
    Having experience and skills in call centre environment would be an added advantage.
    Must be computer literate.
    Must be prepared to work on 24 hours shift duty.

Interested?
    Complete the attached application form together with latest CV and submit to: recruitment@malaysiaairlines.com
    Only online application will be entertained.
    Only shortlisted candidates will be notified.

Closing date : 28 June 2012

For further Information:
Please call us at 03-7863 4180 (Pn Azlina), 03-7863 2322 (Pn Hajar), 03-7863 4178 (Pn Maizon), 03-7863 4183 (Pn. Cek) and 03-7863 2617 (Pn Latipah) during office hours (0830hrs to 1730hrs except lunch time from 1300hrs to 1400hrs)